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Integration with Slack (available soon)
Integration with Slack (available soon)

Donna can integrate with Slack to provide assistance on-the-go. This article will help you set up the integration with Slack.

Updated over a month ago

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For field use, an integration for Slack can be configured with Donna. This currently only supports text messages. Start chatting with Donna in Slack after your in-person meeting. She'll ask questions where needed to ensure she can capture as much information as possible. Afterwards she can create a summary, next actions and a follow-up email depending on your setup.

To set up the integration for Slack, navigate to Preferences > Integrations. Here you can connect with Slack.

After clicking “Connect with Slack”, you will be redirected to your the Slack website. Make sure you have the correct workspace selected if you’re part of multiple. You'll be prompted to connect Donna to your Slack workspace. Donna requires following permissions:

  • Content and info about you

  • Content and info about channels & conversations

  • Perform actions in channels & conversations

Once everything is finished, you can click the “Chat now” link on your integration to be redirected to your Slack app.

Or you can select Donna in the Apps overview in your Slack workspace

Now just strike a conversation with Donna! Check out our guide on Interacting with Donna, referring to the After in-person meetings section to explore how you can get the most out of this integration.

Disconnecting your integration for Slack

To stop interacting with Donna through Slack, go to Preferences > Integrations and click ‘Disconnect’ on your integration.

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